FAQ

Getting Started

Project Quotes

Developers

Cost

Getting Started

How to start

When does the work on my project start?

Your assigned Project Manager will be responsible for contacting you for the first time, as soon as we have received the agreed prepayment of the project. Once your phone conversation with your PM ends, he/she will form the perfect team, in order to start working on your project immediately.

How will I manage my team?

You will not! Dewelloper takes full responsibility for the project. Our experienced Project Managers will inform you about the project’s progress and eventually develop the finest quality product for you.

What will I tell my investors and/or partners if they do not want me to outsource software development?

There are a number of compelling reasons for outsourcing development IT-project. Here are a few:

Your core competence is not software development.
You are planning to hire a development team, because you want to begin a creation of a prototype.
You want to test the concept without spending a lot of money before investing.
The company you use for outsourcing has all the necessary resources to develop an excellent product.
It is cheaper to use outsourcing services than to have own developers.

Project Quotes

Who evaluates projects?

The initial evaluation of the project is made by an experienced Project Manager along with our full-time programmers. They have all the necessary technical knowledge in order to provide you with a brief project estimate.

How do you give such a quick assessment?

These last years have given us the necessary experience to assess you in the best possible way. We have had the opportunity to work with different clients, being able to elaborate projects of all kinds. Therefore, after our short conversation, we will be able to easily establish the project’s cost and timing. And do not worry, if we underestimate your project and lose money on it, you and your interests will not get affected. In Dewelloper we believe in the effectiveness of communication, which implies the optimization of preliminary draft processes and saving time and resources for all parties. There is no need for us to write you half a page with the detailed process description, if at the initial stake a brief evaluation has been provided. We like to keep things concise and transparent!

Developers

How good are your developers?

We are working hard tofind and attract the best freelance developers. These countries are famous fortheir specialists in software development and other IT-areas. We choose themost suitable team of developers for the specific project. Our talented andexperienced developers have worked before (and are working now) in largecompanies, already managing to create and develop outstanding projects.Therefore, we can be confident about the competence of our people!

Can you connect me directly to my project?

Yes, but in a different way! Keep reading.We are an outsourcing software development service, not a conventional company. We cooperate with a closed circle of selected IT professional freelancers with proven skills and capabilities. For each project, we select the best individuals, and for each team, we assign an experienced Project Manager. Thus, we take upon ourselves full responsibility for maintaining, controlling and implementing the project. Binding the client directly to a specific team member (often consisting of a technical architect, a designer and several developers), we put the project at risk of failure, as team members could get distracted by third-party matters, rather than engage in their contribution to the project. However, in return, we provide you with a transparent communication process (almost 24/7) and control over the project through the Project Manager team.

Which developers will work on my project?

This will depend on the type of project! We cannot tell you in advance! The selection of developers is a difficult process and it is our task to assemble the ideal team for your project. Our developers are not given multiple projects, which are protected by the NDA. As they won’t work on all of them. This means we won’t select the definite team until we have signed the contract with you and received the first payment.

Is Dewelloper just an intermediary?

No. We do not directly link you to the developers. Instead, we create an optimal team that can even change over time (if someone gets sick, for example), and you will be able to manage this command through the assigned Project Manager. In this way, we provide our customers with much greater value in development services software than any comparable service.

Cost

How can you execute projects so cheaply? (Relatively)

There are several reasons why we can afford offering you lower prices for high-quality services:

We do not maintain a permanent staff of hundreds of specialists in our office, and we do not pay salaries on an ongoing basis. For each project, a team will be selected, which will be temporarily working on the project until its completion.
We cooperate with developers from Eastern Europe, where IT specialists are highly qualified, and their service prices are 3-times lower than in Europe and in the USA.
The tax base and benefits in relation to IT-outsourcing in Estonia (the country where our operating office is located) are very loyal, and this additionally, enables us to easily estimate project costs.

What if your project estimate is still beyond my budget?

In the IT services market, there are enough offers that are cheaper than ours, including those from the same developers. However, we provide you with an added value to our service: expertise, choice and selection of the best team for each specific project, experience in project management, and on-time completion. We provide you with high-quality services as in top software development companies at a lower price. Therefore, we advise you to think twice before deciding to get less at a lower price.

What hourly rate do your developers charge?

We do not work with hourly rates, instead, we set a fixed price for each project since the very beginning. Nevertheless, our tariffs for projects are very reasonable. Chat with our account manager to get a quote!

How fast can you deliver my project?

It depends on the type and complexity of the project. Most standard applications and websites can be made within 3-4 months.

I do not have enough money to execute the project. Can we be partners if I give you a determined % of the project instead of the full payment?

Unfortunately, no.

Design

What kinds of design work are you doing?

We can integrate your existing design layouts into the project or create a new design upon any requests, wishes and level of thoughtfulness and complexity.

Are your designers as good as the developers?

Yes, of course. We select and use the services of only the best specialists in selected service markets. We do this at all stages of the projects.

Process

How does the team get assembled?

As soon as you decide to work with us, we will find you the right PM (Project Manager) most suitable for your needs. It will be his/her task to gather the best team of designers and developers for your specific project.

What are the stages of the project?

We divide each project into milestones, which are check-in points that occur roughly every two weeks. The milestones give you a chance to review the progress that we’ve made so far, give feedback to your team, and confirm the scope for upcoming work.

How often will you send me updates?

Your PM will schedule a weekly call with you to ensure that your project is on track.
Also, he/she will send you updates via email at least twice a week.
Your PM will also send you work done to review at the end of every milestone. It’s important that you review milestones promptly in order to keep your project on schedule.

What happens when my project ends?

After the completion of your project, we will proceed to its final testing and quality control, in order to ensure full compliance with all original requirements. Your PM then will send you all the sources (graphic and project code). In the future, we invite you to further cooperate with us, if you decide to refine your project by adding more functions.

Maintenance

How do you assess any additional work during the project?

Any refinement of the functions, we perceive as "mini-projects", which, as a rule, are quite inexpensive. We know the source base quite well, as we have directly participated in its development.

Is there the possibility of you stopping the work in the middle of the process?

No! We are IT specialists with many years of experience developing software. We understand the value of each client and its business. In addition, we guarantee the 100% of your project’s implementation, as defined in our general agreements.

What is a bug?

A bug is any functionality in your product that does not work as specified in the project's terms of reference. Dewelloper seeks to deliver you the highest quality product, which means that it will contain a minimum number of bugs.

Examples of bugs:

Information stored on your server is lost
A part of your product that should be available for all users is only available to some of them
A page consistently lags when you scroll it or interact with elements on the page
A screen in an app displays properly on an iPhone 7 but not on an iPhone X

Examples of changes that do not qualify as bugs:

Addition of profile pictures to user profiles when the initial spec did not include pictures
Layout changes for the product’s home screen
Simplifying a photo posting flow based on user feedback

Is it possible to refine the project based on its initial tasks?

Yes, as soon as your product is running, there is the possibility for you to change it or add a feature. We will happily carry out any changes in the work, if they relate to the initial task of the project. Work not included in the project’s initial task may require additional payment for us to fulfil it.

Examples of changes for the original assignment:

Adding new filter criteria to lists
Saving additional user data for users who logged in via Facebook
Changing the profile page layout

Confidentiality

How can I be sure my project is kept confidential?

We only show your project’s details to the developers that work on it; these developers are under a strict NDA. Every precaution is taken to keep our systems secure.

Can you sign my NDA instead of your standard NDA?

Unfortunately, this is not possible! We work with so many different customers that it is impossible for us to sign everyone’s NDA. The legal & compliance overhead is cost prohibitive. Rest assured the NDA we provide is standard & fair for all parties.

Frequently Asked
Questions (FAQ)

Getting Started

Project Quotes

Developers

Cost

Design

Process

Maintenance

Confidentiality

We are delivering only successful projects

Frequently Asked Questions (FAQ)

Getting Started

Project Quotes

Developers

Cost

Design

Process

Maintenance

Confidentiality

We are delivering only successful projects

Frequently Asked
Questions (FAQ)